Last updated: 21 August 2025

At Misbah, we are committed to providing you with a smooth and reliable shopping experience. This Shipping & Delivery Policy explains how we process and deliver your orders.

1. Shipping Coverage

  • We currently deliver across Worldwide.

2. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation email once your order has been placed successfully.

3. Delivery Timeline

  • Delivery times may vary depending on your location.
  • Estimated delivery within 5–10 business days from the date of dispatch.
  • Delays may occur due to unforeseen circumstances (weather, strikes, courier delays, etc.), and Misbah will not be liable for such delays.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
  • In some cases, free shipping may be offered as part of promotions.

5. Order Tracking

  • Once your order has been dispatched, you will receive an email or SMS with tracking details.
  • You can track your shipment using the tracking number provided.

6. Delivery Attempts

  • Our delivery partners will make reasonable attempts to deliver your order.
  • If you are unavailable, they may contact you for rescheduling.
  • Orders not accepted after repeated attempts may be returned to us, and additional shipping charges may apply for re-delivery.

7. Damaged or Missing Items

  • If your order arrives damaged, incomplete, or with missing items, please contact us within 24 hours of delivery with photos of the package/product.
  • We will investigate the issue and offer a replacement or refund as per our Return & Refund Policy.

8. Change of Address

  • Requests to change the delivery address must be made before the order is dispatched.
  • Once shipped, we cannot guarantee changes to the delivery address.

9. Delays Beyond Our Control

We are not responsible for delivery delays caused by courier services, natural disasters, government restrictions, or any events beyond our reasonable control.

10. Contact Us

For any shipping and delivery-related queries, please reach out to us: